Check to see if an email you received really came from us
From time to time, we may reach out to creators via email. If you received an email claiming to have come from Universe, there are a few things you can check to make sure it really came from us.
Where did it come from?
We will only ever send emails from two domains. If it's from another domain, please let us know!
- @onuniverse.com (more common)
If the email you received did not come from one of these two emails, please reach out to Customer Support in the app or by email (email@example.com) immediately so we can handle this.
⭐️ NEVER send payment information over email - we will not ask you to do so.