Email us at help@onuniverse.com

If you're using the macOS version of Universe, you'll be unable to directly chat Universe Support from inside of the app. Don't worry, we're still here to help you!

To contact Universe Support:

You can email us at anytime and we'll be more than happy to support you via email. Simply email help@onuniverse.com to get started.

If you have an iOS or iPadOS device running iOS/iPadOS 13.0 or later, you can download the Universe app and tap the Profile icon in the top left of the dashboard. From there, tap get help, and then the Contact button. We'll be more than happy to chat you directly from there too!