If you're running iOS 14 or later, you'll need to make sure the app has access
Since the introduction of iOS and iPadOS 14, you're required to grant apps more permission to access your photos and videos. If you don't grant Universe access to all media, you may run into some issues when using the Photo or Video Blocks.
If these blocks are showing no images or videos inside of them, make sure the app has permission to view these files.
To grant Universe access:
- Open the Settings app on your device.
- Scroll down until you see Universe.
- Tap Universe.
- Tap Photos
- Tap All Photos
- Relaunch Universe to see the changes.
🌟 If you have any questions about this process, feel free to reach out to us by sending a message in the app.