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Universe Help Center

How To Set Up External Domain DNS Records To Use With Your Universe Site

Braley Bullard
  • Updated

Use a domain you bought somewhere else with your Universe site

💵 Pro Subscribers Only

You can connect an existing domain you bought somewhere else to your Universe site by editing the DNS records with your current registrar (the place where you bought your domain). To begin setting up your external domain, you first need to make the Universe app aware of these changes. Check out this article here for how to do this.

While each registar is a bit different, here are general instructions as to how to setup your DNS records for your external domain:

  1. Go to your domain registrar's website and find the section where you can edit DNS records.
  2. Create a CNAME record for www pointing to onuniverse.com Screen_Shot_2020-11-17_at_4.06.51_PM.png
  3. Create another CNAME record for your root domain (without www) pointing to onuniverse.com. Screen_Shot_2020-11-17_at_4.07.28_PM.png

Note: Different registrars require different entries for root domains. Some use a period (.) or an @. Others have a drop down or just accept it blank.

If your domain registrar won't allow a CNAME Record for your root domain, try only creating one for www (Step 2).

If your registrar is giving you errors with this step, please proceed to Step 4. Since each domain registrar is set up differently, we try to account for all possibilities.

If you are unable to set up a CNAME for your root domain, look up your registrar's FORWARDING or REDIRECT options to forward your root domain to https://www.yourdomain.com. It may take 24-48 hours for your domain to forward to your Universe site.

Common registar guides

Below is a list of common domain registrars used for external domains on Universe. Tap your desired host below, and complete instructions will open.

🌟This can be a bit of a tricky process, so you have any questions or run into obstacles, please contact us at help@onuniverse.com or through chat in the app for assistance.