When a customer completes a purchase, they will automatically receive an email receipt that provides them with the option to contact you directly. We also recommend providing a contact email on your site for customers to reach you.
Tip: You can add an email to your site in many ways. Check out the button block, the contact block, and the email block to explore some options.
Universe Pro Tip: Universe Pro gives you the ability to create a custom email address that you can create for your customers to reach you.