As a seller you can issue a refund from the app. From the Audience Tab navigate to Payments.
- Under all Payments tap on the transaction you want to refund.
- Under Order Details you will see the Refund Payment option.
- After tapping Refund Payment , select the option/reasoning and tap Submit.
- Refunded transactions will show as Refunded in the transaction list with a red label.
- Our payment processor, Stripe says it will take 5-10 days for the refund to appear on the Buyers statement.