Sorry about the issue!

There may be a number of issues going on if you are unable to access your website through the app!

Try these things:

  • Check you're logged in the the same Apple ID you used to create your site
  • You're not in low power mode
  • You are connected to the internet

👉 If all of those are okay, please send us a screenshot if you see an error message or a brief description of the issues in the Universe App under help or to [email protected].

We will be happy to help investigate and troubleshoot the issue for you!

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